Taking innovative steps in the tourism sector, Ethno Hotel has signed an important cooperation with Online Tourism Partner (OTP) to develop and manage customer and agency loyalty programmes. This cooperation aims to increase the effectiveness of Ethno Hotel's loyalty programmes and strengthen customer satisfaction and agency collaborations.
Ethno Hotel plans to offer unique advantages and rewards to both customers and agencies with this new loyalty programme. The programme aims to reward agents for their sales performance, while at the same time providing customers with unforgettable experiences and special offers. The collaboration will allow Ethno Hotel to offer more personalised services to its guests and business partners.
Features of the Collaboration:
Customised Website and User Friendly Interface: Participation in the loyalty programme will be provided through an easily accessible platform designed for agents and customers.
Detailed Hotel and Room Information: Detailed information about the room types, accommodation options and special offers offered by Ethno Hotel will be provided.
Point Calculation and Rewarding Systems: Customised point calculation and rewarding mechanisms will be developed according to sales performance and customer preferences.
Agency and Customer Monitoring Screens: Special screens will be designed for agencies and customers to track their loyalty points and past activities.
Operator and DMC Collaborations: Ethno Hotel and agencies' collaborations with operators and DMCs will be managed more efficiently.
With this cooperation, Online Tourism Partner will provide Ethno Hotel with comprehensive support in loyalty programme management. The programme will help Ethno Hotel make a difference in the competitive tourism market and build a loyal customer and agency base. With this strategic partnership, Ethno Hotel and Online Tourism Partner aim to take the digital transformation and customer experience in the tourism sector one step further.
